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PZBUY Membership
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Buying
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About Order Status
PZBUY Membership
How to register on PZBUY?
Click the Register丨login button, choose“sign up“,then enter your email, password, and confirm your password.
Make sure that the email address is available, otherwise you will not be able to get the notifications of order progress. We guarantee that your information is highly secured. You can also register directly with your social media account, such as Google
Make sure that the email address is available, otherwise you will not be able to get the notifications of order progress. We guarantee that your information is highly secured. You can also register directly with your social media account, such as Google
How to Login my PZBUY Account?
1. Click the Register丨login button,
2. Enter your email address and password then click "sign in"to login. You may login via your social account such as Google.
2. Enter your email address and password then click "sign in"to login. You may login via your social account such as Google.
Why is my account blacklisted or unavailable?
Account is blacklisted or unavailable, perhaps for any of these reasons:
1. Bulk registration of PZBUY accounts
2. Break the rules of service
3. Unusual account activity
4. Suspicious operation or fraudulent behavior
5. Fraudulent behavior such as disputes/chargebacks after completing an order
6. Malicious use of system loopholes to seek unjust enrichment
7. Harassment, spam, name-calling, threats and any other inappropriate behavior
If you want to appeal and restore the right to use your account, you can contact our customer service team.
1. Bulk registration of PZBUY accounts
2. Break the rules of service
3. Unusual account activity
4. Suspicious operation or fraudulent behavior
5. Fraudulent behavior such as disputes/chargebacks after completing an order
6. Malicious use of system loopholes to seek unjust enrichment
7. Harassment, spam, name-calling, threats and any other inappropriate behavior
If you want to appeal and restore the right to use your account, you can contact our customer service team.
FAQ
Does PZBUY cover the 5% EA Tax?
Of course it is.we guaranteed delivery quantity.
Unlike some competitors,you will get exactly the amount of FC 25 Coins you ordered from us.
So we guarantee you the delivery of the exact order quantity and not a single Coin less. We promise.
Unlike some competitors,you will get exactly the amount of FC 25 Coins you ordered from us.
So we guarantee you the delivery of the exact order quantity and not a single Coin less. We promise.
What transfer method does PZBUY offer?
The delivery method of FC 25 UT coins is Comfort Trade.
It only need you to provide the correct EA FC Web App account information（EA Web App e-mail & password,and your backup codes,Also the premise is that your transfer market on WebApp must be unlocked）, and patiently wait for the message that your orders have been successfully completed.
The advantage of this trading method is its convenience and efficiency, as you don't need to spend time on complicated operations.
Of course, you will receive the exact amount of Coins that you ordered from PZBUY.
It only need you to provide the correct EA FC Web App account information（EA Web App e-mail & password,and your backup codes,Also the premise is that your transfer market on WebApp must be unlocked）, and patiently wait for the message that your orders have been successfully completed.
The advantage of this trading method is its convenience and efficiency, as you don't need to spend time on complicated operations.
Of course, you will receive the exact amount of Coins that you ordered from PZBUY.
Can I still play FUT game on my console during coins/players transaction?
No, you CANNOT play FUT game on your PlayStation, Xbox, or PC while we transfer your coins/players. Additionally, you CANNOT access your Ultimate Team via the FUT Companion App or Web App since doing so would interrupt and delay the delivery.
But you can play other games on your console, we will send E-mail to let you know once your order is complete.
But you can play other games on your console, we will send E-mail to let you know once your order is complete.
How to log out of Ultimate Team on the console
Sign out from your Football Ultimate Team account on your console by backing out of the mode to the main FC Menu.
Shutting off your console or PC while logged into Ultimate Team will not log you out of the mode properly.
Shutting off your console or PC while logged into Ultimate Team will not log you out of the mode properly.
How long does PZBUY need to transfer the FC 25 Coins
Average delivery time:
On average, we need between 5-45 minutes for one million FC 25 Coins once the transfer is started. Smaller amounts up to 200k coins take a maximum of 5-15 minutes. For Comfort Trade you usually have to wait a few minutes until your order is accepted by the system,So, it is very important for you to provide correct account detail information for smooth delivery.
Completion of the delivery:
As soon as the delivery of your order is completed, you will be notified immediately via email.
On average, we need between 5-45 minutes for one million FC 25 Coins once the transfer is started. Smaller amounts up to 200k coins take a maximum of 5-15 minutes. For Comfort Trade you usually have to wait a few minutes until your order is accepted by the system,So, it is very important for you to provide correct account detail information for smooth delivery.
Completion of the delivery:
As soon as the delivery of your order is completed, you will be notified immediately via email.
How do I know if my coins have arrived or not(when can i login my account)?
Transferring coins usually take a few minutes to a couple of hours to finish.
To know whether your coins arrived or not, you can know in 2 ways:
1. Check the PZBUY member center on the "My Orders" to see whether your order is completed or not. If it is completed, then you can log in to your game account to check.
2. Check the email box that you used to log in to PZBUY.COM. If your coins had been successfully transferred, you’ll receive a notification email. That means your coins had all arrived.
To know whether your coins arrived or not, you can know in 2 ways:
1. Check the PZBUY member center on the "My Orders" to see whether your order is completed or not. If it is completed, then you can log in to your game account to check.
2. Check the email box that you used to log in to PZBUY.COM. If your coins had been successfully transferred, you’ll receive a notification email. That means your coins had all arrived.
What is the best way to reach PZBUY?
For your convenience in timely communication, you can use your registered E-mail address(Email used to log in to PZBUY) to contact us via Email([email protected])
if it is an order related issue, please provide your order number.
Please clarify your question, and the assistance you would like to get. We will reply to you as soon as possible.
Please maintain patience and politeness, we will do our best to solve your problem and provide satisfactory answers. Looking forward to your visit and feedback!
Please clarify your question, and the assistance you would like to get. We will reply to you as soon as possible.
Please maintain patience and politeness, we will do our best to solve your problem and provide satisfactory answers. Looking forward to your visit and feedback!
Buying
How to buy on PZBUY?
1.Things to Know Before buying
Necessary Informations
EA FC 25 Web App E-mail
EA FC 25 Web App Password
4 Backup Codes (How To Get FC 25 Backup Codes)
Necessary Requirements
1.Before moving forward,make sure EA Web App Transfer market is unlocked.
2.Need at least 2.000 coins in your account to start the order,having more coins will lead to faster and safer order fulfillment.
3.During the transaction, keeping log out of your console and Web App to prevent any interruptions in the coin delivery process.
2.EA FC Coins Purchase Process on PZBUY
1.Make sure you have unlocked the transfer market and had more than 2.000 fut coins.
2.Choose platform and the amount of coins.
3.Log in PZBUY and select the payment method to complete purchase.
4.Go to Menber Center to find your order ,click Get Coins ,and fill in required infomation.
5.We will automatically start processing your order,Keeping logged out with your console and Web App until the delivery is completed.
6.You will be notified with PZBUY's automatic E-mail when the order is completed.
Please change your Origin password after order deliveried and spend the coins within 24 hours. Enjoy your game now.
For a complete guide to the buying process, click here
What is order payment fee?
We believe it is extremely important to provide our customers with a safe and secure transaction environment. Over these yeas with all of you, we have been investing and optimizing the PZBUY platform to higher standard of security features.
For that reason, the payment fee we charge will be applied to buyer fraud protection, platform security, system development and maintenance.
For that reason, the payment fee we charge will be applied to buyer fraud protection, platform security, system development and maintenance.
About Refund Policy
Customers who purchase products from PZBUY.COM can apply for a refund in the following situations:
1. Product not received: The product has exceeded the scheduled delivered time and delivery has not yet begun. In this case, the customer can apply for a refund.
2. Duplicate payment: The customer has made multiple payments for an order. For this situation, we will refund the order requested by the customer. (Provided that the duplicate payment order has not yet started.)
3. Sometimes we need clients to assist in verifying payment information. Assuming the customer refuses or fails to complete. Customers can apply for a refund.
We are unable to refund customers in the following situations:
1. Completed delivered: The product has been delivered to the customer as agreed and is consistent with the description.
2. Unpaid orders: Customers are not allowed to apply for refunds for unpaid orders.
3.Orders that have already started delivery
Regarding refunds, please contact our 24/7 online Live Chat under reasonable conditions. After submitting the order number and refund reason, your refund request will be verified. If the request is approved, the refund will be returned to the customer's payment account or bank card.
1. Product not received: The product has exceeded the scheduled delivered time and delivery has not yet begun. In this case, the customer can apply for a refund.
2. Duplicate payment: The customer has made multiple payments for an order. For this situation, we will refund the order requested by the customer. (Provided that the duplicate payment order has not yet started.)
3. Sometimes we need clients to assist in verifying payment information. Assuming the customer refuses or fails to complete. Customers can apply for a refund.
We are unable to refund customers in the following situations:
1. Completed delivered: The product has been delivered to the customer as agreed and is consistent with the description.
2. Unpaid orders: Customers are not allowed to apply for refunds for unpaid orders.
3.Orders that have already started delivery
Regarding refunds, please contact our 24/7 online Live Chat under reasonable conditions. After submitting the order number and refund reason, your refund request will be verified. If the request is approved, the refund will be returned to the customer's payment account or bank card.
When can I get my refund after an order is cancelled?
Refund processing time:
We will process the refund request within 3 working days, but the processing speed of different banks determines the specific refund time.
Depending on the type of payment method you used, refunds can usually take up to 14 days to process. This is because banks usually do not complete refunds immediately, and it may take up to 14 days for the authorized funds to expire.
We will process the refund request within 3 working days, but the processing speed of different banks determines the specific refund time.
Depending on the type of payment method you used, refunds can usually take up to 14 days to process. This is because banks usually do not complete refunds immediately, and it may take up to 14 days for the authorized funds to expire.
Why do I have to verify myself when making an order?
For buyers, this only happen in very specific scenario. The areas where PZBUY conducts business have very strict financial supervision. We must strictly abide by local laws and regulations, follow the requirements of each country, implement risk control management methods, constantly improve relevant mechanisms, and crack down on related illegal activities.
Since our business involves foreign currency transactions and national transfers, PZBUY will verify the identity of the user by requesting the customer's identity information during the course of business development. We guarantee that customers' private information will only be used to verify their identity on our website and will not be disclosed to any other person.
Since our business involves foreign currency transactions and national transfers, PZBUY will verify the identity of the user by requesting the customer's identity information during the course of business development. We guarantee that customers' private information will only be used to verify their identity on our website and will not be disclosed to any other person.
How to Withdraw Coins?
1.Log in your member account on PZBUY, head to "Member Center" section.
2.Find your latest order, then click " Get coins/players" button.
3.Fill in your origin(EA FC25 Web App) account E-mail, password and backup codes (How to get backup codes?) ,and fill in an E-mail address that can contact you,make sure everything is accurate.
4.Submit the origin account details and all done, keep an eye on the order status.
2.Find your latest order, then click " Get coins/players" button.
3.Fill in your origin(EA FC25 Web App) account E-mail, password and backup codes (How to get backup codes?) ,and fill in an E-mail address that can contact you,make sure everything is accurate.
4.Submit the origin account details and all done, keep an eye on the order status.
How to get backup codes
1.Go to website and sign in with your Origin Account Email and Origin Password.
Click Security. Make sure your Login Verification Status is On.
Notice:
①If the option shows "Turn Off" , it means currently status is On,just refer to step 2-step 4.
②If the option shows"Turn On",please skip ahead to step 5-step 9.
2.If the option shows "Turn Off"
3.Click on "View" backup codes.
4.Then will show the backup codes. Paste them into the fields on "Withdraw Coins" page on PZBUY.
Notice: Only the black backup codes works.If the backup codes are gray, it means they have already been used and expired, because each code can only be used once. Click the button"Create New Codes" to get valid codes.
5.If the option shows"Turn On".
Click "Turn On" option
6.Choose "Email", then click "Send Code".
7.Type the security code you received in your email inbox, then click "Turn On Login Verification".
8.Then will get the backup codes. Paste them into the fields on "Withdraw Coins" page on PZBUY.
9.After Turn On Login Verification",next time when you want to get backup codes or want "Create New Codes", just need Click on "View" backup codes. and you can refer to above step 2-step 4.
Click Security. Make sure your Login Verification Status is On.
Notice:
①If the option shows "Turn Off" , it means currently status is On,just refer to step 2-step 4.
②If the option shows"Turn On",please skip ahead to step 5-step 9.
2.If the option shows "Turn Off"
3.Click on "View" backup codes.
4.Then will show the backup codes. Paste them into the fields on "Withdraw Coins" page on PZBUY.
Notice: Only the black backup codes works.If the backup codes are gray, it means they have already been used and expired, because each code can only be used once. Click the button"Create New Codes" to get valid codes.
5.If the option shows"Turn On".
Click "Turn On" option
6.Choose "Email", then click "Send Code".
7.Type the security code you received in your email inbox, then click "Turn On Login Verification".
8.Then will get the backup codes. Paste them into the fields on "Withdraw Coins" page on PZBUY.
9.After Turn On Login Verification",next time when you want to get backup codes or want "Create New Codes", just need Click on "View" backup codes. and you can refer to above step 2-step 4.
Others
Why Choose PZBUY?
PZBUY.COM is a leading online platform for cheap FC coins, service global EA SPORTS FC gamers.With over 5 years of experience, we have successfully completed orders totaling over 200,000, our clients are located in over 30 countries and regions around the world,earning the satisfaction of more than 30,000 customers and achieving a 99% proportion of satisfied customers.
Safety Guarantee:
PZBUY always guarantees your account safety,Delivery processing is always completed by safe and time-proven methods, almost zero odds of being suspended or banned.
Fast Delivery:
Your order will be started within a short time if all details you've filled are correct.
Professional Service Support:
Our Customer support & Delivery service is open 24/7, you can contact with E-mail for any questions you are concerned.
Competitive prices:
We ensure safety, speed, and professional service quality while also offering highly competitive prices
Safety Guarantee:
PZBUY always guarantees your account safety,Delivery processing is always completed by safe and time-proven methods, almost zero odds of being suspended or banned.
Fast Delivery:
Your order will be started within a short time if all details you've filled are correct.
Professional Service Support:
Our Customer support & Delivery service is open 24/7, you can contact with E-mail for any questions you are concerned.
Competitive prices:
We ensure safety, speed, and professional service quality while also offering highly competitive prices
Is the product in stock?
In general, if you could place the order, that means there is enough stock for you. When you place your order, we will process it as soon as possible. You may also contact us through E-mail to obtain an estimated delivery time before withdrawing coins.
Sometimes, for time-limited products, the stock might change quickly. I propose that you make your order as soon as possible and then withdraw it to your game account when you have some free time.
Sometimes, for time-limited products, the stock might change quickly. I propose that you make your order as soon as possible and then withdraw it to your game account when you have some free time.
When can I transfer coins again after a completed delivery?
Considering safety,At least 24 hours are required after your last delivery.Withdraw Coins on multiple orders in a short period of time may cause account insecurity.
If you need a large amount of coins in a short period of time,it is better that you put all the coins you need in one single order,and withdraw coins once time in 24hours .No matter how large the order is, we will deliver it safely and quickly.
So,please do not "withdraw coins" multiple comfort trade orders within 24H, one order is the best.For your account safety, we only can do one deal for one account per 24 hours
If you need a large amount of coins in a short period of time,it is better that you put all the coins you need in one single order,and withdraw coins once time in 24hours .No matter how large the order is, we will deliver it safely and quickly.
So,please do not "withdraw coins" multiple comfort trade orders within 24H, one order is the best.For your account safety, we only can do one deal for one account per 24 hours
About Order Status
Order Status about Delivery interrupted
This status indicates you were on your console or web app while we were trying to log in to your account, during the transaction.
The user need keeping log out of both their console and Web App to prevent any interruptions in the coin delivery process.
You will be notified with PZBUY's automatic E-mail when the order is completed.
Tips:
Please sign out from your Football Ultimate Team account on your console by backing out of the mode to the main FC Menu.
Shutting off your console or PC while logged into Ultimate Team will not log you out of the mode properly.
When ready,please click" Restart” to retry the process.
The user need keeping log out of both their console and Web App to prevent any interruptions in the coin delivery process.
You will be notified with PZBUY's automatic E-mail when the order is completed.
Tips:
Please sign out from your Football Ultimate Team account on your console by backing out of the mode to the main FC Menu.
Shutting off your console or PC while logged into Ultimate Team will not log you out of the mode properly.
When ready,please click" Restart” to retry the process.
Order Status about Unassigned items Full
The user must remove unassigned items from their account so that the count is below 30. After making these adjustments,please click"Restart” to retry the process.
Order Status about Transfer List Full
This indicates that your transfer list is no more size available for transactions.
The user should ensure that there are at least 5-10 available slots in both their transfer list and transfer targets.
After making these adjustments,please click" Restart” to retry the process.
The user should ensure that there are at least 5-10 available slots in both their transfer list and transfer targets.
After making these adjustments,please click" Restart” to retry the process.
Order Status about Not Enough Coins
The user needs to have more than 2000 coins in their account balance.
You can play some matches to get coins or sell some trash cards to get coins.
After meeting this requirement, please click "Restart" to retry the process.
You can play some matches to get coins or sell some trash cards to get coins.
After meeting this requirement, please click "Restart" to retry the process.
Order Status about Wong Backup Codes
This status indicates that The backup codes you provided all are invalid.
We cannot log in your account to transfer coins now.
The user needs to obtain some new backup codes and resubmit.
How to get backup codes?
We cannot log in your account to transfer coins now.
The user needs to obtain some new backup codes and resubmit.
How to get backup codes?
Order Status about No Club
This status indicates that the EA account you provided is not usable due to the absence of a club.
Please confirm if the EA account details you provided is correct.
In order to use the FC 25 Web App,you will need to create an Ultimate Team 25 Club on your Console or PC
You can login with Web App to have a check
learn more how it works, so that your order can start smoothly after next withdraw coins resubmit.
Please confirm if the EA account details you provided is correct.
In order to use the FC 25 Web App,you will need to create an Ultimate Team 25 Club on your Console or PC
You can login with Web App to have a check
learn more how it works, so that your order can start smoothly after next withdraw coins resubmit.
Order Status about Wrong Platform
This status indicates that the platform you selected for your purchase order does not match the actual platform of your account.
Please check the account details you provided if it is correct, or switch to your actural platform on the withdrawal page then to finish infomation submit again.
Please check the account details you provided if it is correct, or switch to your actural platform on the withdrawal page then to finish infomation submit again.
Order Status about No Transfer Market
This indicates that the account does not have access to the transfer market.
Transfer market UNlocked is one of the necessary conditions for trading coins.
LYou can login with Web App,click"transfers" section,refer to the prompt on it to unlock transfer market first, and you can withdraw coins at any time when you are ready.
learn more how it works, so that your order can start smoothly after next withdraw coins resubmit.
Transfer market UNlocked is one of the necessary conditions for trading coins.
LYou can login with Web App,click"transfers" section,refer to the prompt on it to unlock transfer market first, and you can withdraw coins at any time when you are ready.
learn more how it works, so that your order can start smoothly after next withdraw coins resubmit.
Order Status about Wrong UserPass
The account information and password you provided do not match, and we are unable to log in to your account.
Please confirm your EA FC 25 account information details and resubmit the information.
Tips:
Need provide EA Web App account details, not a PSN or XBOX account.
You can try to log in Web App to confirm if the account you provided is correct.
Please confirm your EA FC 25 account information details and resubmit the information.
Tips:
Need provide EA Web App account details, not a PSN or XBOX account.
You can try to log in Web App to confirm if the account you provided is correct.